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We have an update on the inbound/outbound calling issues we have been experiencing with our District’s phone system. As of today, our team has fully restored outgoing calls for all District buildings. However, we are still working to restore incoming calls.
We understand the timing of this unexpected transition is less-than-ideal. Our former phone vendor was recently sold, and the new company forced a transition for many of its clients. We thank everyone for their patience as our team works to transfer 1,200 phone numbers into our new phone carrier’s system. The main lines for each of our schools and buildings are currently being serviced and are scheduled to be functioning by next week, but transferring the rest of the lines (individual classrooms and offices) is expected to be a slow process.
For now, everyone is asked to continue to utilize the backup analog lines at each building. A listing of those numbers can be found below:
|
BUILDING
|
BACKUP LINE 1
|
BACKUP LINE 2
|
CONNECT TO
LOCAL NUMBER
|
|
AOEC - High School
|
847-599-4240
|
847-599-4241
|
224-303-2860
|
|
Brookside Campus - High School
|
847-599-4280
|
847-599-4281
|
224-303-2912
|
|
Washington Campus - High School
|
847-599-4270
|
847-599-4271
|
224-303-3301
|
|
Abbott - Middle School
|
847-599-3924
|
847-599-3945
|
224-303-2360
|
|
Benny - Middle School
|
847-360-5568
|
847-360-5569
|
224-303-2460
|
|
Lewis- Middle School
|
847-360-5586
|
847-360-5587
|
224-303-2560
|
|
Juarez - Middle School
|
847-599-4202
|
847-263-4752
|
224-303-2660
|
|
Smith- Middle School
|
847-360-5672
|
847-360-5671
|
224-303-2760
|
|
Lincoln Center - District Office
|
847-599-4214
|
847-599-4216
|
224-303-1000
|
|
Welcome Center - District Office
|
847-263-2127
|
847-360-7039
|
224-303-3600
|
|
Maintenance - District Office
|
847-360-5498
|
N/A
|
224-303-3650
|
|
Carmen - Elementary School
|
847-360-5472
|
847-360-5536
|
224-303-1500
|
|
Clark - Elementary School
|
847-360-5681
|
847-263-4796
|
224-303-1570
|
|
Clearview - Elementary School
|
847-599-4257
|
847-599-3963
|
224-303-1600
|
|
Cooke - Elementary School
|
847-360-5493
|
847-360-7040
|
224-303-1700
|
|
Glen Flora - Elementary School
|
847-599-4242
|
847-599-2755
|
224-303-1800
|
|
Glenwood - Elementary School
|
847-360-5534
|
847-360-5684
|
224-303-2010
|
|
Greenwood - Elementary School
|
847-599-4075
|
847-360-5576
|
224-303-2080
|
|
Hyde Park - Elementary School
|
847-625-5166
|
847-263-3367
|
224-303-1970
|
|
Little Fort - Elementary School
|
847-360-5508
|
847-625-5125
|
224-303-3700
|
|
Lyon - Elementary School
|
847-599-4030
|
847-599-4031
|
224-303-2300
|
|
McCall - Elementary School
|
847-625-5132
|
847-249-6488
|
224-303-1760
|
|
North - Elementary School
|
847-599-3950
|
847-599-4287
|
224-303-2160
|
|
Oakdale - Elementary School
|
847-599-2783
|
847-599-2786
|
224-303-1860
|
|
Washington - Elementary School
|
847-263-2332
|
847-263-2333
|
224-303-2220
|
|
Whittier - Elementary School
|
847-599-3901
|
847-599-3902
|
224-303-1900
|
Additionally, the following numbers are in working order to receive inbound calls:
Lincoln Center Main line: 224-303-1000
Waukegan High School - Washington Campus: 224-303-3301
Waukegan High School - Brookside Campus 224-303-2911
AOEC: 224-303-2860
We thank everyone again for their understanding as we work to resolve this issue, and we will continue to keep our staff and families in the loop with more updates in the coming days and weeks.
___
Mensaje de WPS60: Actualización del Sistema Telefónico - Llamadas Salientes Restauradas
Les escribimos hoy con una actualización sobre los problemas de llamadas entrantes/salientes que hemos estado experimentando con el sistema telefónico de nuestro Distrito. A partir de hoy, nuestro equipo ha restaurado por completo las llamadas salientes para todos los edificios del Distrito. Sin embargo, todavía estamos trabajando para restaurar las llamadas entrantes.
Entendemos que el momento de esta transición inesperada no es ideal. Nuestro proveedor de teléfonos anterior se vendió recientemente, y la nueva compañía obligó a muchos de sus clientes a realizar una transición. Agradecemos a todos por su paciencia mientras nuestro equipo trabaja para transferir 1,200 números de teléfono al sistema de nuestro nuevo proveedor de teléfonos. Las líneas principales de cada una de nuestras escuelas y edificios están siendo atendidas actualmente y están programadas para funcionar la próxima semana, pero se espera que la transferencia del resto de las líneas (salones de clases individuales y oficinas) sea un proceso lento.
Por ahora, se les pide a todos que continúen utilizando las líneas telefónicas de respaldo en cada edificio. Una lista de esos números se puede encontrar a continuación:
|
EDIFICIO
|
LÍNEA DE RESPALDO 1
|
LÍNEA DE RESPALDO 2
|
CONECTAR AL NÚMERO LOCAL
|
|
AOEC - High School
|
847-599-4240
|
847-599-4241
|
224-303-2860
|
|
Brookside Campus - High School
|
847-599-4280
|
847-599-4281
|
224-303-2912
|
|
Washington Campus - High School
|
847-599-4270
|
847-599-4271
|
224-303-3301
|
|
Abbott - Middle School
|
847-599-3924
|
847-599-3945
|
224-303-2360
|
|
Benny - Middle School
|
847-360-5568
|
847-360-5569
|
224-303-2460
|
|
Lewis- Middle School
|
847-360-5586
|
847-360-5587
|
224-303-2560
|
|
Juarez - Middle School
|
847-599-4202
|
847-263-4752
|
224-303-2660
|
|
Smith- Middle School
|
847-360-5672
|
847-360-5671
|
224-303-2760
|
|
Lincoln Center - District Office
|
847-599-4214
|
847-599-4216
|
224-303-1000
|
|
Welcome Center - District Office
|
847-263-2127
|
847-360-7039
|
224-303-3600
|
|
Maintenance - District Office
|
847-360-5498
|
N/A
|
224-303-3650
|
|
Carmen - Elementary School
|
847-360-5472
|
847-360-5536
|
224-303-1500
|
|
Clark - Elementary School
|
847-360-5681
|
847-263-4796
|
224-303-1570
|
|
Clearview - Elementary School
|
847-599-4257
|
847-599-3963
|
224-303-1600
|
|
Cooke - Elementary School
|
847-360-5493
|
847-360-7040
|
224-303-1700
|
|
Glen Flora - Elementary School
|
847-599-4242
|
847-599-2755
|
224-303-1800
|
|
Glenwood - Elementary School
|
847-360-5534
|
847-360-5684
|
224-303-2010
|
|
Greenwood - Elementary School
|
847-599-4075
|
847-360-5576
|
224-303-2080
|
|
Hyde Park - Elementary School
|
847-625-5166
|
847-263-3367
|
224-303-1970
|
|
Little Fort - Elementary School
|
847-360-5508
|
847-625-5125
|
224-303-3700
|
|
Lyon - Elementary School
|
847-599-4030
|
847-599-4031
|
224-303-2300
|
|
McCall - Elementary School
|
847-625-5132
|
847-249-6488
|
224-303-1760
|
|
North - Elementary School
|
847-599-3950
|
847-599-4287
|
224-303-2160
|
|
Oakdale - Elementary School
|
847-599-2783
|
847-599-2786
|
224-303-1860
|
|
Washington - Elementary School
|
847-263-2332
|
847-263-2333
|
224-303-2220
|
|
Whittier - Elementary School
|
847-599-3901
|
847-599-3902
|
224-303-1900
|
Además, los siguientes números están funcionando para recibir llamadas entrantes:
Línea Principal de Lincoln Center: 224-303-1000
Escuela Secundaria de Waukegan - Plantel Washington: 224-303-3301
Escuela Secundaria de Waukegan - Plantel Brookside: 224-303-2911
AOEC: 224-303-2860
Agradecemos nuevamente a todos por su comprensión mientras trabajamos para resolver este problema, y continuaremos manteniendo informados a nuestro personal y familias con más actualizaciones en los próximos días y semanas.